Venue & Hours

Hemkade, 18
1506 PR, Zaanstad

Saturday, October 16
Event Times: 12pm–11pm
Box Office Times: Info coming soon

Entrance

Make sure to bring your ID and your ticket (in the Close app or via PDF document) and valid QR-code. The minimum age for the event is 18+. We cannot grant access to visitors younger than 18. Therefor it is important to take legal identification with you for security to check your age. You can only scan your ticket through your phone.

COVID-19
Every festival visitor needs to be in possession of a valid QR-code in the Corona Check App (which is also integrated in the Close app). Please find more information below in the COVID-19 FAQ.

Handbags
As a standard procedure, all visitors and crew are thoroughly inspected. Visitors are not allowed to bring luggage and/or backpacks to the event. You are allowed to bring handbags to the event with a maximum size of A4 and 10 cm thickness. The safety of our visitors is always a high priority. In regard to recent developments worldwide, we are extra cautious with all procedures. We ask for your understanding in this.

Lockers

Lockers are available at the venue. Lockers can be only bought cashless (by card). You can store your belongings in the lockers on location. Please check the floorplan below for the exact locker location.

Payment Methods

Secret Project Festival is cashless. Please note that there won’t be any ATM machines at the festival terrain. You can pay by credit or debitcard. You can pay with Maestro, Vpay, Mastercard and VISA.

Timetable

Set times

Public Transport and Parking

Parking
There is limited parking space around the venue. We strongly advise to visit the venue with public transport.

Public Transport
We encourage everyone to choose environmentally friendly means of transportation. To find your best travel schedule, use NS travel planner.

NS (Dutch Railway)
Plan your trip from anywhere in the Netherlands to NS Station Zaandam by using: https://9292.nl/

Shuttles
Shuttle busses will be available from Station Zaandam to the venue. Please find all information regarding shuttles busses below:

Timings: Busses will be driving from 12:00 till 01:00 hours
Location: Busses will be available from Station Zaandam to the venue

Car parking is available for the event, only at the designated festival carpark. Parking tickets include the shuttle bus from and to the festival. Please find all the information regarding the car parking and the shuttle bus from and to the festival below:

Timings: Busses will be driving from 12:00 till 01:00 hours
Location: The parking is located at Fokkemast, Westzaan

Taxi’s/Uber
Taxi’s can be found at the Cornelis Ouwejanstraat in Zaandam.

Floorplan

Floorplan

Close App

During Secret Project Festival and due to the COVID-19 measures by the Dutch Government, we work with the Close app. Download the Close App here:

http://downloadclose.com/secretproject

Within the Close app you can find your tickets when implemented, make sure you have a valid QR-code for COVID-19 check and find extra information about the event.

PLEASE NOTE: It’s not necessary to have your tickets in the Close app. You can also print your PDF document which is provided by e-mail.

COVID-19

Please find information below about COVID-19 regarding entrance.

From the Netherlands
If you’re from the Netherlands you can get a valid QR-code by being tested, vaccinated or showing proof of recovery. This is all possible in the Close app with the CoronaCheck app. The Close app will redirect you to the CoronaCheck app and your valid QR code will be available in the Close app afterwards.

From EU
If you’re from the EU you need an EU DCC (Digital Corona Certificate). You’ll get an EU DCC from your country when you’re vaccinated, have a proof of recovery or a negative test result. It is not possible to have the EU DCC integrated in the Close app (CoronaCheck App), but we will accept all EU DCC (QR codes).

If you don’t have an EU DCC (for example because you’re not vaccinated), you need to get tested in the Netherlands. You’ll get a valid QR code when tested negative and will be available within the Close app afterwards. Please visit the Close app to plan your test and your QR code will be available in the Close app (CoronaCheck App).

PLEASE NOTE: The United Kingdom is not part of the EU and did not join the EU DCC. If you are from the UK, please look at the ‘outside EU’ information.

These 16 non-EU countries (and territories) joined the EU DCC system. If you’re from one of these countries, it is possible to enter with an EU DCC:

  • Albania
  • Andorra
  • Switzerland
  • Faroe Islands
  • Israel
  • Iceland
  • Liechtenstein
  • Morocco
  • Monaco
  • North Macedonia
  • Norway
  • Panama
  • San Marino
  • Turkey
  • Ukraine
  • The Vatican

Outside the EU
If you’re from outside the EU, you need to get tested for the festival. Sadly, it is not possible to enter the venue with a proof of recovery, proof of vaccination or negative test result that has not been taken in the Netherlands.

Please visit the Close app and plan your test accordingly by ‘test information’ and click on ‘plan your test’. You’ll get a valid QR code when tested negative and it will be available in the Close app afterwards.

Earplugs

A party without music is like a carbonated drink without fizz. But going deaf, or having ringing in your ears that simply won’t go away, is a very sad memento of a good party. So go easy on your ears and be sure to wear ear plugs if the sound level exceeds 80 dB(A). Earplugs can be bought at the merchandise- and infostand.

Celebrate Safe

During Secret Project Festival we celebrate safely. When you (or your friend) are not feeling well, please visit our first aid team. The first aid team is your friend and are here to help you without judgement.

Zero Tolerance

We have a zero tolerance policy and so discourage you to bring (soft)drugs to the event. If one of these is detected during visitation, you will be denied access to the event. Public use of drugs at the event also leads to removal. Please respect our regulations.

Lost & Found

Found items can be brought to the merchandise- and info stand, which can be found in the entrance hall. Have you lost something? During event you can check the merchandise- and infostand.

Weather

The festival will take place rain or shine. Please keep up-to-date on weather reports and plan your attire and preparations accordingly.

Food & Drinks

Food-trucks are available and plenty of bars as well, all over the venue.

Semi-Professional Photo Equipment and Selfie Sticks

Bringing professional or semi-professional equipment to this event is strictly prohibited, unless agreed upon otherwise by means of an assigned press accreditation. Selfie sticks longer than 1 meter are prohibited as well. Normal digital or other cameras and gopro cameras are permitted.

Pickpocketing

Please be aware of your valuable belongings and keep an eye out for pickpockets.

Questions

Still have some questionsE-mail us at amsterdam@secretproject.com and we’ll get back to you ASAP! 😉

FAQ - COVID-19

What COVID-19 measures will be taken?

FROM THE NETHERLANDS OR EU 
Every festival visitor needs to be in possession of a valid QR-code. You’ll get one via the CoronaCheck app which is integrated in the Close app or via your EU Digital Covid Certificate. We will accept both. Within the Close app you’ll receive a valid QR-code by testing negative for the COVID-19 virus or with a valid vaccination passport via CoronaCheck app. 

FROM OUTSIDE EU 
Please note: all visitors from outside the EU need a test before entering the venue even if you are already fully vaccinated or have proof of illness. Testing is possible via Testen voor Toegang. Download the Corona Check app or Close app to plan your test.

Do I need to get tested to get access to the festival?

If you don't have a valid vaccination passport or you do, but you are from outside the EU, you will need to get tested. Only a negative test result, a vaccination passport or a recovery certificate will provide you the necessary QR code in the CoronaCheck app which will give you access to the festival. Please note: EU Digital Covid Certificate also provides a valid QR-code. 

I have a vaccination passport. Can I get a QR-code?

If you’re from the EU your vaccination passport is valid and you can create your QR-code in the CoronaCheck app or you can show your EU Digital Covid Certificate. If you’re from outside the EU your vaccination passport is invalid and you need to plan a test via Testen voor Toegang. You can plan your test in the Close app.

How does testing for access work?

All visitors without a vaccination passport, a recovery certificate or outside the EU must take a test at a maximum of 24 hours in advance to show you don’t have COVID-19. Only tests scheduled via Testen voor Toegang will be accepted for attending the entry. You can plan your test in the Close app.

Do I need to pay for a test myself?

No, testing for access is free at this point.

Can I show a negative test result from a different organization?

No. Only results from tests scheduled via Testen voor Toegang will be accepted for attending the entry. You can plan your test in the Close app. 

I’m coming from abroad, can I get tested as well?

Yes, if you’re from abroad you can also plan your test in the Close application.

FAQ - Tickets

Is Secret Project Festival sold out?

All tickets for Secret Project Festival are sold out. If you wish the buy an extra ticket for the event, please visit Ticketswap.

Do I need to personalize my tickets?

No, you can enter the venue with every valid ticket, but make sure to have a valid ticket with QR code. Personalization is not required anymore.

How can I sell or buy a ticket?

Only via Ticketswap. Everyone can request tickets in their e-mail via consumer.paylogic.nl/tickets and can sell their tickets afterwards. 

I didn’t receive the confirmation mail, what can I do?

If you can’t find your confirmation mail anymore, don’t worry! You can go to this tool: https://consumer.paylogic.nl/tickets/ Fill in your email address you have bought your tickets with. You will then receive a confirmation email again.

What does a ticket insurance mean?

Ticket insurance means that you insure your tickets against unforeseen circumstances. If you cannot visit the event due to unforeseen circumstances, this will be covered by the insurance. PLEASE NOTE: Cancellation of the event due to COVID-19 is not covered with this insurance.

When do I receive my tickets?

We’ve sent out all tickets again via the Confirmation E-mail from Paylogic. Please search for this e-mail in your inbox and click on the download button to download your tickets. 

 

IF YOU HAVE ANY OTHER QUESTIONS REGARDING THIS FAQ, YOU CAN SEND AN E-MAIL TO AMSTERDAM@SECRETPROJECT.COM. WE DO OUR BEST TO GET BACK TO YOU AS SOON AS POSSIBLE.

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